Tips for Home Life

10 Questions To Ask A Moving Company Before Hiring

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Searching for “movers near me” is one of the first things that many people do before planning a big move. They know that they can get quotes and compare rates from different companies to find the best deal. Before you hire the first company that you come across though, you should take a look at a few questions you can ask to find the best movers.

Do You Have Insurance?

Always ask the local movers if they have insurance and what type of insurance they have before hiring them. You want insurance that covers both the loss of any of your belongings and any damage done to those items too. It's helpful to find out how you can file a claim too. You may want to ask about how long you have to file a claim also because you may not find any broken or damaged items until you finish unpacking.

Hiring a moving company is quite a time saver for you. It also helps to eliminate some of the stress of moving. Be sure to ask them these questions though before you hire them.

What is Your Customer Satisfaction Rating?

The customer satisfaction rating of a company tells you how many customers were happy with the services they used in the past. Many companies will give you a percentage rate or a star rating that tells you where the majority of their customers were satisfied. You can also look at online ratings to see what customers really thought about their experiences.

Are You BBB Accredited and Rated?

The Better Business Bureau is a major organization that puts ratings online to show how happy customers were about the services they bought and paid for in the past. When talking with movers, you can ask if they have BBB accreditation, which means that the company is a partner organization. You can also find out whether it has a BBB rating.

Do You Back Up Your Quotes?

Many moving companies offer free quotes for customers. You can put in information about the size of your home, the type of things you need moving and the distance to your new home. The company will then give you a quote based on that information. You should ask the movers if they back up their quotes to find out whether you might encounter some surprising fees later. The best companies will do whatever it takes to bring your move in on time and under budget.

Are Certain Fees Not Included in a Quote?

An issue that customers had with some movers is that those companies provided them with quotes and then added in a number of fees. When you ask whether your quote is all-inclusive and includes everything relating to your move, you'll find out exactly how much that move will cost. Fees for long-haul transports or storing your belongings for even a few days may cost extra.

How Soon is Payment Required?

Moving companies should tell you upfront how you can pay. Most companies will accept payments made with debit cards or credit cards. Some companies will only accept cash, but you may find some movers that will accept a check from your personal account. When talking about your move, find out how soon you need to make your payment. You will typically put down a deposit and pay for the cost of your move before the movers arrive at your home.

Do You Use Subcontractors?

When you hire a moving company, you expect that movers from that company will come to your home. Many people do not realize that some companies use subcontractors. Subcontractors are individuals who work on a freelance or a case by case basis. They may only work when the company needs some extra help. Subcontractors do not have the same commitment to you and your move that full employees do. Those individuals may not have insurance coverage either.

How Many Experiences Do You Have?

Doing a search for “movers near me” will help you find all the moving companies working in your city or region. If you check the About Us section and do not see any information about the company's experience, feel free asking the representative that you speak to about this. You want a company that has years of experience because those companies will take the time to protect your belongings. Keep in mind though that the movers may have more experience than the company itself does because they worked for others in the past.

Who Will Do the Moving?

Don't be afraid to ask the company about the individuals who will actually do the moving. Some companies hire anyone who needs a job. You may not feel comfortable giving those with criminal records access to your home. A good company will let you meet with their movers and talk to those individuals before you sign a contract. This helps you see the exact people who will come to your home and handle your move.

Is There a Cancellation Policy?

You never know when the unexpected might happen, which is why it's so important that you ask the company about its cancellation policy. When moving for a job, you might suddenly learn that you need to start much later than you intended, which will result in you pushing back your move. If a loved one becomes sick, you may want to cancel that move completely. You should ask the company how its cancellation policy works and what you need to do. Companies may charge you a high fee for canceling less than a week or a month before your planned move, and others will keep your deposit when you cancel.

Searching the web for “movers near me” is a great way to find out about all your options. You can find out what companies service your city and which movers have offices in your area. Their websites should provide you with most of the information that you need, including office hours and how you can contact the office. You can usually fill out a contact form and request a quote online too. Before actually hiring any mover, you should ask some simple questions about the company's history and reputation as well as its movers and policies.


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